I give credit to The Shawshank Redemption for introducing me to opera... Duettino - Sull "Aria"
Sunday, April 20, 2008
Thursday, April 17, 2008
TaskAnyone.com
interesting... I've seen plenty of online tasks lists for individual use, but not one with assignments!
TaskAnyone.com - Email a task. We'll follow up 'till they follow through.
TaskAnyone.com - Email a task. We'll follow up 'till they follow through.
Monday, April 07, 2008
XM Woes
So when I bought my car last January (2007), it came with XM Satellite Radio. After the 3 month trial, I renewed for a year.
Just got the letter re: renewal, and want to expand to 3 years. Tried logging in yesterday, to no avail. Tried retrieving my password, tried retrieving my user name, nothing found.
Called XM customer service today from work between meetings. Now mind you, when I call anywhere from here, it shows the generic (919) 847-8102 main Misys number. Of course the IVR immediately told me that my credit card was expired - guessing someone gave that main number as their phone number so the IVR thought it found me. So, I pushed a bunch of buttons until I got someone in India.
I explained to her that she probably wasn't looking at my account, since the IVR thought it had found me. I gave her my radio ID and she asked "Is this Jennifer?"
No, this is not Jennifer.
Yes, I've had this radio for over a year.
Somehow she found me, and wanted to confirm my address. I gave her my current address (since it IS on the renewal letter), that didn't work. I gave her my old address, and that wasn't a match either. WTF? They had my old Stadler Drive address. I haven't lived there in over 4 years. I was never an XM customer at that address.
3 times I gave her my new address.
So I told her that the reason I was calling was to extend from 1 year to 3 years. She assured me that she extended it. We'll see what my credit card gets charged.
The scary things:
1) she had the right last 4 digits from my credit card, and the right expiration date.
2) the renewal letter had the right address / name (ME) with my radio ID.
3) she could not retrieve my user ID... the Radio ID and Zip Code are the 2 items you use to retrieve it. They're supposed to be correct now, so I'm a little worried.
Of course, Big Brother blocks XM from work. So I'll have to see if I can actually log into my account from home tonight. In theory, I should be able to log in.
Just got the letter re: renewal, and want to expand to 3 years. Tried logging in yesterday, to no avail. Tried retrieving my password, tried retrieving my user name, nothing found.
Called XM customer service today from work between meetings. Now mind you, when I call anywhere from here, it shows the generic (919) 847-8102 main Misys number. Of course the IVR immediately told me that my credit card was expired - guessing someone gave that main number as their phone number so the IVR thought it found me. So, I pushed a bunch of buttons until I got someone in India.
I explained to her that she probably wasn't looking at my account, since the IVR thought it had found me. I gave her my radio ID and she asked "Is this Jennifer?"
No, this is not Jennifer.
Yes, I've had this radio for over a year.
Somehow she found me, and wanted to confirm my address. I gave her my current address (since it IS on the renewal letter), that didn't work. I gave her my old address, and that wasn't a match either. WTF? They had my old Stadler Drive address. I haven't lived there in over 4 years. I was never an XM customer at that address.
3 times I gave her my new address.
So I told her that the reason I was calling was to extend from 1 year to 3 years. She assured me that she extended it. We'll see what my credit card gets charged.
The scary things:
1) she had the right last 4 digits from my credit card, and the right expiration date.
2) the renewal letter had the right address / name (ME) with my radio ID.
3) she could not retrieve my user ID... the Radio ID and Zip Code are the 2 items you use to retrieve it. They're supposed to be correct now, so I'm a little worried.
Of course, Big Brother blocks XM from work. So I'll have to see if I can actually log into my account from home tonight. In theory, I should be able to log in.
Wednesday, April 02, 2008
Fantastic blog
This is a fantastic blog entry about how a physician works differently post EMR implementation. I'd say these are good things!
The Blog that Ate Manhattan: EMR Purgatory - Not a Bad Place to Be
The Blog that Ate Manhattan: EMR Purgatory - Not a Bad Place to Be
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